Development Programme for Butlers
This programme is specifically designed to develop a team of Butlers for a Hotel or Resort in order for them to establish full skill set to deliver seamless service to all guests with confidence and professionalism.
How does it work?
Through interactive learning including group exercises and role plays, participants will learn how to handle all aspects of modern butler service. Modules can be selected and combined individually, and can be tailored to fit particular corporate needs or company objectives.
Who is it for?
This programme is designed for existing Butlers, their Assistants and those newly appointed to their positions.
What will you learn?
The overall objective of the Butler Development Programme is to develop the performance of the Butler Team in the following critical areas of operation:
Concierge skills – handling of business and personal travel arrangements, knowledge of tours, tourist attractions, local businesses, venues and special events, offering solutions or recommendations.
Communication skills – within the team, with guests including cultural awareness and interpersonal communication.
Food and Beverage skills – all F&B Butler service skills required including drinks service, room service skills and essential F&B background knowledge.
Housekeeping and Valet skills – standards of room, suite and villa presentation and all aspects of valet services, including packing and unpacking.
Upon completion of the training all participants will understand their role and the requirements to successfully perform all their duties as a Butler. All participants will be assessed and deemed competent to fulfil all duties required with a focus on professional seamless service as per Hotel and Resort standards.
How long is it?
The programme is designed specifically for each individual property depending on size and services to be provided. Training will take between 5 – 10 days.
What are the benefits?
Participants will gain skills and confidence to provide a seamless butler service to the required standard.
What can you expect?
The Butler Development Programme training sessions are lively and interactive and encourage networking and learning through shared experiences. Participants gain confidence and a full understanding of all aspects of hotel butler service.
Enquire about dates or if you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.
UK Domestic Staff Agency
London’s leading domestic staff agency, Butler, Housekeeper and Yacht School. Bespoke offers a VIP service for Private homes, Yachts and 5 Star Hotels.
More info about Bespoke Bureau and the British Butler Academy:
Based in the prestigious heart of London (Guildhall in the city) for the past 11 years and now a franchise, we pride ourselves to be considered “The World‘s and The UK’s Best Household Staffing Agency” amongst staff agencies
Bespoke Bureau specialises in the recruitment of household staff internationally including House/Estate Managers, Butlers, Housekeepers, Chefs, Nannies, Gardeners etc for palaces, mansions, estates, prestigious houses and yachts all over the world. We provide high calibre staff – professional, multi-functional, discreet and flexible.
Over the years we have built a strong relationship with domestic staff candidates and private NHW and other clients alike which has led to new opportunities that enable us to provide a more comprehensive service with our clients’ needs in mind.
For assistance and advice on all the services we offer, please contact us and we will be delighted to help you.
We are a leading domestic staff agency in London due to our dedication to providing our clients with dependable, thorough and professional household staff. We have built up an enviable reputation across London and can provide tailored household staff services to suit our clients’ private household staff requirements.
We only hire experienced domestic staff who can deliver the high standards required from our private employers. Our household staff agency will undertake a rigorous domestic staff recruitment process, as we carefully check their household employment history and references, as well as interviewing each candidate at great length to ensure they have the right professional attitude and personality to work in the domestic staff service in the UK and overseas.
All our domestic staff on our domestic agency’s database understand the importance of hard work and discretion, and are 100% committed to delivering an outstanding household work service on a daily basis.
As a leading household staff agency, we will work alongside you to ensure that all your needs are met. We can provide an array of domestic staff to suit your household, including:
- House Managers or Estate Managers
- Butlers for private homes or hotels
- Housekeepers, Head Housekeepers or Junior Housekeepers
- Gardeners and Handymen
- Nannies, tutors, au-pairs and Mother’s Helps
- Personal Assistants
- Chauffeurs and Private Drivers
- Private Chefs and Cooks
- Laundry Maids and ladies maids
- And more domestic staff
More info on: http://www.bespokebureau.com/
Many of our domestic staff employees can combine a number of the domestic staff roles upon request, but this will depend on the hours of employment required. As well as being a leading domestic agency in London, we can also provide domestic staff services across the UK and abroad/overseas.
For more information on our household staff agency and candidates, don’t hesitate to contact us today. We look forward to hearing from you.
Sara Vestin Rahmani
Bespoke Bureau, Peek-a-boo and Cupcakes
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Bespoke: +44 (0) 2031670925
Peek-a-boo: +44 (0) 2031670926
Bespoke and Peekaboo in recent News:
Our new Exciting Yacht academy (Reuters News release film)
Russias main news station visits the residential Butler school
The Bespoke Bureau Butler school Reuters visit (6 mins news)
The Guardian does 5 pages on The Yacht Academy
The world news org reports on Bespoke Butlers
The Global Post interviews Sara Vestin on Butlers
Washington DC and Chinese CCTV’s Richard Bestik visits Peek-a-boo
Great British post on Butlers in China with Bespoke
Tokyo TV News on Bespoke Bureau
Channel 4’s Brunch gets a visit from our Head Butler
CBS This morning reports on Bespoke Bureau
Paris Match Magazine speaks to Peek-a-boo
Swedish Dagens industri and PS tells about our success
Hotelier Middle East reports on Bespoke Bureau
The times report on the Modern Butler
Al Arabia News on our Nannies and Butlers
Arabian Business News reports on our Mid East Demand
Australia’s courier mail on Bespoke Bureau
The Daily Telegraph in Australia on Sara Vestin and Bespoke
News.com in Australia reports on London’s Finest academy
Adelaide Now reports on Butler Trends
Australian News talks to The bespoke Bureau
Daily Mail reports on Bespoke Bureau
Metro London on Bespoke Bureau
Reuters TV pays a visit to our London Academy
New York based Alex Burton talks to Sara
Russian TVC news channel reports on the Butler School
CCTV in China visits the school
Spanish Elmundo reports on Bespoke
The Economist Oct 2012
Sky news Oct 2012
Independent Oct 2012
Bloomberg TV Jan 2012
BBC Breakfast Mar 2012
Butler trends in China
China’s demand from Bespoke Bureau
British Butlers on the rise
Sweden reports on their Native Sara and Bespoke
Women’s everything interviews Sara on her businesses
The Telegraph-Chinese Nannies in the rise
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