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Course FAQs

Graduated Butlers with their certificates-British Butler Academy in training-

Graduated Butlers with their certificates-British Butler Academy in training-

For more info on how to enrol and for info on our skills requirement, please contact the office on: +44 (0) 2031670925 or via email on: main@bespokebureau.com

What should I wear to the course?

You must wear black trousers and black shoes. We will provide shirts, ties and gloves for you. Please wear your hair up and limit your make up. Cover up any tattoos and remove any peicerings. Be hygenic and well rested please. We often have media with us taking pictures and filming so it is essential that you are well presented.

How long does the course take?

The courses vary in time depending on what course you have booked.  We run courses from 1 day up to 2 weeks.  We offer various day, weekend and week modules depending on your time, schedule and budget.


Who trains with us? We train existing hotel staff, housekeepers, house managers, stewards and stewardesses, Butlers and other staff to become top Butlers and/or House Managers or Estate Managers.

Where does the course take place?

At our Head quarters in Central London or our London mansion

Our HQ is a listed and graded building in the heart of London City on Guildhall Yard where we have all the props. Make sure you enquire beforehand so it is a location you can travel to. We can also come to your home (UK or Overseas and train you). It is in an ideal location as there are many hotels and hostels nearby in addition to it being a tourist hotspot.

What are the entry criteria?

There are no entry criteria as such other than a genuine willingness to serve and a passion for the industry. The weekend course is best suited to a butler/ house manager who has previous experience and wants a refresher or to those who want an introduction into Butlering and more in depth knowledge in Housekeeping. Our 1-2 week courses are a lot more intensive than our shorter Butler courses.

All courses are suited to people of all levels and abilities and we can tailor make them for you so they fit just what you or your company needs. However to enter a level 2 or 3 course, you need to have done a level 1 first.

When will I receive my Certificate?

The certificates will be handed out at the end of the course and are based on your successful completion of the course. We make formal assessments (theoretical or practical) if you wish at an extra charge.

Bespoke Bureau Butler students

Will I get a reference?

If you have done a good job then we may provide you with a reference (either from the director or the trainer or possibly both but this is at our discretion)

Will you find me a job after the training?
Once we have trained you, we will try and help you find either an internship or work, depending on your grades or your experience but again this cannot be guaranteed

Anything else, just email main@bespokebureau.com and ask

Welcome to the British Butler Academy-The best butler training in the world