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Butler Training London, UK and in China

Butler Training and Housekeeper Super training this weekend-Get ahead of the game, get a beautiful certificate and high paid jobs

Our Butler training offers the very highest private service that would be required by top society of today, managing and running their private residences and 5 star hotels and resorts.

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We are offering good prices for everyone booking the 1-2 week butler and house management training courses in London

What will I learn?

Bespoke Bureau’s Butler and Housekeeper course is a great opportunity for domestic staff workers to refresh their skills and gain a professional qualification whilst liaising with other Housekeepers, House managers and Butlers. It is an intensive course that prepares you for the demanding job of working in both domestic and formal settings. 

When on the course, you will learn the foundations of working as a Butler and Housekeeper such as Etiquette, Valeting, Silver Service, Butler service, Care of Antiques, Care of Fine Clothes, Presentation and Packing amongst many other subjects. It will not only help to prepare you for work as a housekeeper or butler but will also equip you with the skills to go above and beyond the call of duty at work as you will also learn how to train and recruit staff, manage rotas and deal with contracts. 

Upon successful completion of the course you will be awarded with a Certificate for each successfully completed module in addition to a final certificate detailing that you have completed the full course. A qualification from Bespoke Bureau’s prestigious Butler Academy is sure to propel you in your current career and put you ahead of others in your profession. 

Our previous students have a very high success rate in finding employment upon successful completion of the course and those that were already in employment have reported a marked increase in their wage

The Butler and Housekeeper course is split into several modules which consist of:

Module: The Modern Household/House Management

– The Role of the Butler, Housekeeper and House Manager
– Greeting Guests
– General House Etiquette
– Personal Hygiene and Dress Code
– Employer Expectations/ Professionalism
– Cultural Difference and Communication
– House Rules
– House Security/Alarms
– Shopping and Deliveries
– Tools and Supplies
– Stock Keeping and Inventory
– Keeping a Log Book
– Time Management
– Budgets
– Hiring staff, the Agency Role, Contracts
– Staff Rota, Managing and Training of Staff
– Reporting to the Lady/Gentleman of the House
– Computer/Blackberry/Outlook
– Protection and Passwords

Module: Excelling as a Housekeeper, Laundry and Clothes Care

– Daily and Weekly Tasks
– Time Management and Prioritising Work
– Rotas
– The Cost of Fine Garments
– Drying Techniques
– Fabric Care
– Antiques and Fine Art
– Making Beds and Changing Sheets
– Turndown Service
– Polishing Furniture
– The Different Types of Flooring
– Dusting
– Vacuuming and Sweeping
– Cleaning the Bathroom
– Wardrobe Management
– Folding and Sorting Clothes
– Hand Washing Clothes
– Washing Silk


Module: 
Valeting

– Role of the valet and ladies maid
– Keeping in the Loop
– Presenting Clothes
– Planning the Day/Week
– Preparing for Travel
– How to Protect Clothes
– Packing a Suitcase
– Packing for a Guest
– Being a Professional
– Being Discreet
– Booking Travel and Restaurants
– Shopping for Clothes
– Buying and Subscribing to Newspapers
– Keeping an Eye Out
– Shoe Polish and Care
– PA/Concierge Work


Module: 
Service

– The Importance of Keeping up Appearances
– Understanding the Employer’s Wishes
– The Importance of Hygiene
– Food Hygiene
– Dealing with Guest Requests
– Dealing with a Difficult Client
– Dealing with a difficult Situation
– Setting a Table
– Table Presentation (Mise en Place)
– Flower Arrangement
– Keeping Glasses, Cutlery and Plates Polished
– Guest Arrival Etiquette
– Cloakroom Management
– Canapé Service Etiquette
– Serving Wine
– Serving Champagne
– Calling for Dinner
– Silver Service (English Service)
– Butler Service (French Service)
– Russian Service
– The Difference Between the Different Types of Service
– Keeping the Table and Cloth Clean
– Serving Coffee
– Guest Departure Etiquette

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Contact Us

Main Office

Bespoke Bureau
Blackwell House
Guildhall Yard
Near Bank
City of London
EC2V 5AE
England

Main phone: +44 (0) 2031670925
Main email: main@bespokebureau.com

Opening hours:
Monday – Friday 9am – 5pm

Ask for the person you are meeting at the reception but only after agreed appointment or we will not allow you access.

Please do not show up un-announced as we are often busy and we would like to offer all clients and candidates you a peaceful meeting with us

We have two small dogs with us some days so if you are scared or allergic then please advise us beforehand and we will try and make arrangements for you.

Find our prestigous London city offices

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