Hotel Senior Management training course and Butler Training Course/酒店高级管理人员培训课程，并巴特勒训练班
Hotel Senior Management training course and Butler Training Courses in China
This is what we will teach you:
The Life of a Butler– History and traditions, personal traits, personal and professional standards, service in detail.
Staff Management- Interviewing, hiring and firing, agency staff, employee handbooks and house rules, human resources and personnel issues, staff communications, time management.
House Management-Technical skills,setting routines and schedules, defining and setting standards, purchasing.
Table Management- setting tables and serving meals, styles of service, table manners, wines and champagnes, cigars, special celebrations.
Laundry Management- including linens and fine fabric care, clothing maintenance, ironing & pressing, dry-cleaning, product knowledge.
Valeting Skills-Dress codes, formal wear, purchasing and care of bespoke clothing and shoes, maintaining inventories and packing suitcases.
Communication-cultural differences, interpersonal skills, body language, remembering names and making conversation, telephone manners, personal presentation skills.
Etiquette & Protocol-Addressing persons of different cultures and titled persons, acquiring social…
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