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Hotel training

Hotel training in action

Hotel training in action

The Bespoke Bureau & The British Butler Academy has the only accredited private hotel training courses in the world. We offer a global hotel training service with our teachers that are available on all corners of the globe. We work with 5 star hotels but are also happy to help 4 stars become 5 star hotels.

Hotel training – what we do

Chose from:

  • Reception training
  • Front of house training
  • Hotel concierge training
  • Butler department set up
  • Housekeeper training
  • Hotel management training
  • Hotel butler training
  • Mystery shopper service
  • Food & Beverage training
  • Finishing school
  • Students at theory lesson

    Students in theory lesson

Hotel training courses – our method

Out hotel training courses are results driven. They are designed to achieve excellence in luxury hospitality. We also run specialist courses for sales and events staff with emphasis on increasing business. The Hotel service courses are designed to ensure that a guest’s first impression is the right one. From the moment of arrival to the moment of departure.

The courses teach you include:

  • attention to the detail
  • communication
  • presentation
  • cultural differences
  • hygiene
  • posture
  • polite conversation
  • language
  • diplomacy
  • tact and etiquette
  • discretion

Why hotel training

Students enjoying each others company

Students enjoying the team work

Today’s 5 star guests are discerning. They expect the best. Offering ok guest service is no longer enough. These days people expect unforgettable guest experiences. We can can assist you to achieve this. Up your trip advisor reviews today with our 5 star hotel service training program.

Hotel training course costs:

£500-1500 per day depending on numbers and the type of training and length. The more advanced the more expensive.

1. Prices are per course excluding VAT.

2. Each training course takes 20 staff but ideally 15.

3. Training is held onsite at the hotel booking each training course.

4. You can also send your staff to us.

5. You pay extra for flight, transfer and stay if you require the trainer to fly. We have trainers across the globe so it usually does not cost too much.

Thank you!

Hotel training teacher Andrew with Sara's friend Hayley and Sara Vestin Rahmani

Hotel training teacher Andrew with Sara’s friend Hayley and Sara Vestin Rahmani

Sara Vestin Rahmani

Bespoke Bureau
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Main phone: +44 (0) 2031670925

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

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