Hotel Guest Management Training Courses
Exclusive Hotel Guest Management Training Courses are offered by Bespoke Bureau and The British Butler Academy
Bespoke Bureau is proud to introduce to you: Fixed curriculum and tailor made Hotel Guest Management Training courses. Come to us or we can come to your hotel and train your staff. We can bring our school to you or your unique 5 star Hotel setting. We train existing hotel staff, crèche workers, Front of House reception staff & Butlers to become the best of the best. No job is too small or too large for us and we are happy to train new or existing staff members.
Award winning Hotel Guest Management Training Courses
Are you looking to find out how to increase a hotel’s ratings on trip advisor? Look no further. The Bespoke British Butler Academy is an award winning and exclusive Butler & Hotel Management school. We offer our clients the most exclusive training in the world and will ensure that your 5 Star Hotel staff will deliver a 10 Star service to match your Hotel’s great reputation.
Hotel Guest Management Training Courses-We also set up new departments in Hotels
We are experts in setting up Hotel Butler departments, Food and beverage departments as well as crèches and babysitting facilities. You can hire in a butler specialist who will consult you and help you get the best butler department in town (or your country)
Hotel Guest Management Training Courses-How long are they for?
We offer various length training modules, from 1 day up to 1 month depending on your time, schedule and budget. Our Hotel Guest Management Training programme can be adapted to suit each individual property’s requirements. It is designed to train all service staff for hotel and private homes to achieve the highest level of professional hospitality.
Hotel Guest Management Training Courses-The curriculum
Each training subject on the Hotel Guest Management Training Courses is broken down into the smallest detail so that butler trainees understand and feel confident once they have achieved the highest standard. There is a mass amount of detail to be learned and so to ensure the trainee fully understands and is confident and competent in each subject, many of the subjects are taught using role play and practical hands-on tuition by experienced instructors. An important element of the training is to show how each department and individual member of staff affect the satisfaction, or otherwise, of every guest.
Hotel managers at a supervisory level are encouraged to attend so that they understand the goals and aims of their staff through role playing almost every scenario.
Why train your staff with our Hotel Guest Management Training Courses?
- Our British Butlers and Childcare trainers are the finest and most experienced in the world. With over 500 years’ experience between the 15 of them, we offer a vast knowledge of the 5 star Hotel industry and domestic history of some of England’s and the rest of the world’s finest Stately Homes, Hotels and Estates. Our mission is to pass on to you, our knowledge of this wonderfully unique profession.
- We are the only company in the world recommended and endorsed by the British Butler Association
- The British Butler training course belongs to the award winning, British Butler Academy (BBA) and the certificate is well known worldwide and is acknowledged as THE best Butler training school in the world.
- Our Butler training offers the very highest private service that would be required by top society of today, managing and running their private residences and 5 star hotels and resorts.
- We tailor make your training depending on your hotel’s unique ratings and we will make sure that your serviced stands out in front of the rest of the elite.
- Flexibility. You can come to us and either train in London and/or one of the stately homes we use or we can come to your hotel.
Who trains with us?
- 4-5 Star hotels and resorts turn to us for staff training, consultancy and recruitment.
- Butlers, Crèche workers, Nannies, Housekeepers/Maids and Service minded people
- Anyone in the service industry who wishes to excel into one of the best in the world
- Food & Beverages staff
- Waiters, Waitresses
- Front of house/reception staff at hotels
Contact us to book one of our The Hotel Guest Management Training Courses
Bespoke Bureau© 2014 | Blackwell House | Guildhall Yard | Near Bank City of London EC2V 5AE, UK
Telephone: +44 (0) 2031670925